Update Your Account Details

2025/05/01

We’ve Upgraded Our Website! Here’s What You Need to Know

We’re excited to let you know that the Pure Cannabis website has officially moved to a brand-new platform! This upgrade brings faster performance, enhanced security, and an improved overall experience.

What This Means for You

All customer accounts have been securely migrated to the new system — but to access your account and reward points, you’ll need to reset your password.

Here's what you need to do:

  1. Visit the Login Page.
  2. Click on “Forgot Password?”
  3. Enter the email address you used for past orders.
  4. Check your inbox and follow the link to set a new password.

Once logged in, you’ll regain access to any points associated with your account.

Important: This applies only to customers who previously placed orders and had points on their account.

Update Your Account Details

After logging in, please take a moment to complete your account profile, including:

  • A current shipping address
  • Your username

This ensures your future orders are processed quickly and sent to the correct location.


We appreciate your patience and support during this transition. If you have any questions or run into issues, our support team is ready to help.

Thanks for being a valued part of the Pure Cannabis community!